Privacy Policy

Eastern Mystique Realm Technology Limited (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how Luna’s Insight (“the App”) collects, uses, stores, and protects your information.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We only collect information that is necessary to provide and improve the App’s features.

a. Information You Provide Voluntarily

When using the App, you may choose to provide:

• Email address (used to help identify users consistently and improve product experience)
• Date of birth (used for personalized content generation)
• Occupation (used to better understand user context and preferences)
• City-level location (not precise location; used only at the city level)
• User-generated content (dream entries, reflections, questions, community posts or comments)
• Optional images or videos uploaded by you (if applicable)

Providing this information is voluntary. You may choose not to provide certain data, though some features may be limited as a result.

We do not collect precise GPS location, contact lists, government-issued identifiers, or payment card details.

b. Automatically Collected Information

• Device type and operating system version
• App version and basic usage events

This data is used solely to improve performance, stability, and user experience.

2. How We Use Your Information

• Generate personalized lucky charms, symbolic insights, and reflective content
• Support dream journaling and interpretation features
• Maintain continuity of user experience across sessions
• Improve product features, usability, and performance
• Ensure platform safety and moderate community content

We do not use personal data for targeted advertising, profiling for marketing purposes, or sale to third parties.

3. Use of Artificial Intelligence

We may use artificial intelligence technologies, including trusted third-party AI services, to:

• Analyze user-provided inputs in order to generate personalized content
• Automatically detect and reduce unfriendly, abusive, or inappropriate content within community areas

AI processing is automated and designed to protect user experience and platform safety. Private content is not reviewed by humans unless required for technical or legal reasons.

4. Data Storage and Security

• User data may be stored securely on encrypted servers.
• Private or locked content is protected by user-controlled security features where enabled.
• You may delete your content at any time through the App.

We apply reasonable technical and organizational safeguards to protect your information.

5. Data Sharing

We do not sell, rent, or trade personal information.

We may share limited data only:

• With trusted service providers used for infrastructure, analytics, or content moderation
• When required by law or legal obligations

All third-party services are required to comply with applicable privacy standards.

6. User Rights and Control

You have the right to:

• Access and review your personal information
• Delete your content or account
• Control privacy and visibility settings

To exercise these rights, please contact: support@easternmystiquerealm.com

7. Age Requirement

Luna’s Insight is intended for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be made available within the App or on our website.

9. Contact Us

Eastern Mystique Realm Technology Limited
Email: support@easternmystiquerealm.com